Privacy Policy —
7000dat

1. Data We Collect

7000dat collects personal data from players and visitors in order to provide, operate, and improve the Platform, to comply with our legal and regulatory obligations, and to maintain the safety and integrity of the gaming environment. The categories of data we collect include:

• Registration Data: When you create an account on 7000dat, we collect your full legal name, date of birth, residential address, mobile phone number, and email address. This information is required to open and maintain your player account.
• Identity Verification (KYC) Data: To comply with age verification and anti-money laundering requirements, we may collect copies of government-issued identity documents such as your Bangladesh National Identity Card (NID), passport, or driver's licence, together with proof of residential address.
• Financial Data: We collect information about your deposits, withdrawals, and transaction history on the Platform. This includes the payment method used (e.g., bKash mobile number, Nagad account reference, bank account details), transaction amounts in Bangladeshi Taka (৳), and timestamps. Full payment card numbers are never stored on our servers.
• Usage and Behavioural Data: We automatically record information about how you interact with the Platform, including the pages you visit, games you play, wagers you place, session duration, and the features you use. This data helps us understand player behaviour and improve the Platform experience.
• Device and Technical Data: We collect your IP address, browser type and version, operating system, device identifiers, screen resolution, and referring URL. This information is used for fraud prevention, security monitoring, and Platform optimisation.
• Communication Data: If you contact our support team via email, live chat, or any other channel, we retain records of those communications, including the content of messages and any attachments, for quality assurance and dispute resolution purposes.
• Marketing Preferences: Where you have opted in to receive promotional communications, we record your preferences so that we can send you relevant offers, tournament announcements, and seasonal promotions tailored to the Bangladesh market.

2. How We Use Your Data

7000dat processes your personal data for specific, lawful purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The primary purposes for which we use your data are:

• Account Management: To create, maintain, and administer your player account, including processing deposits, withdrawals, and bonus credits denominated in Bangladeshi Taka (৳).
• Identity and Age Verification: To verify that you are aged 18 or above and to confirm that the identity information you have provided is accurate, as required before any withdrawal is processed.
• Service Delivery: To provide you with access to our full library of 1,200+ games, live cricket betting markets covering BPL and T20 tournaments, slots, color games, voucher services, and all other features of the 7000dat Platform.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, money laundering, multi-accounting, bonus abuse, and any other conduct that violates our Terms & Conditions or applicable law.
• Regulatory Compliance: To meet our obligations under applicable anti-money laundering (AML) and counter-financing of terrorism (CFT) requirements, including maintaining records of financial transactions for the required retention periods.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance with account issues, technical problems, or payment-related questions.
• Platform Improvement: To analyse usage patterns and player behaviour so that we can improve the performance, design, and game selection of the 7000dat Platform.
• Marketing Communications: Where you have provided consent, to send you promotional offers, bonus notifications, and news about upcoming events such as BPL cricket tournaments, Eid promotions, and Pohela Boishakh special offers. You may withdraw consent at any time.
• Responsible Gaming: To monitor gameplay patterns that may indicate problem gambling behaviour and to apply account restrictions or self-exclusion measures where appropriate.

3. Data Sharing and Disclosure

7000dat does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial or marketing purposes. We share data only where it is strictly necessary to deliver our services, to comply with legal obligations, or to protect the safety and integrity of the Platform. The categories of third parties with whom we may share your data are:

• Payment Processors: We share the minimum necessary financial information with payment service providers — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard — solely to process your deposit and withdrawal transactions. These providers operate under their own privacy policies and are contractually prohibited from using your data for any purpose other than processing your transaction.
• Identity Verification Partners: We may use third-party KYC verification services to validate the authenticity of identity documents submitted by players. These partners are bound by strict confidentiality obligations and may not use your data for any purpose other than verification.
• Game Studios and Technology Providers: Certain aggregated and anonymised gameplay data may be shared with game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi for game performance analytics and regulatory reporting. No personally identifiable information is shared with game studios.
• Fraud Prevention and Security Services: We may share technical data (including IP addresses and device identifiers) with specialist fraud detection services to protect the Platform and its players from malicious activity.
• Legal and Regulatory Authorities: We will disclose your personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 7000dat, our players, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of substantially all assets of 7000dat, your personal data may be transferred to the acquiring entity. We will notify affected players before any such transfer takes effect.

4. Cookies and Tracking Technologies

7000dat uses cookies and similar tracking technologies (including web beacons and local storage objects) to enhance your experience on the Platform, to remember your preferences, and to gather analytical data about how the Platform is used. The following categories of cookies are employed:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core features such as account login session management, security token handling, and shopping cart functionality for deposit flows. These cookies cannot be disabled without significantly impairing your ability to use the Platform.
• Performance and Analytics Cookies: We use first-party analytics cookies to collect aggregated, anonymised data about how visitors navigate the Platform — which pages they visit, how long they stay, and where they exit. This data is used exclusively to improve Platform performance and content relevance.
• Functionality Cookies: These cookies remember your preferences — such as your preferred language settings and whether you have acknowledged certain notices — so that you do not have to re-enter them on every visit.
• Marketing and Personalisation Cookies: Where you have consented, we may use cookies to track your interaction with promotional content so that we can show you offers that are relevant to your gaming activity and interests. You may withdraw this consent at any time by adjusting your browser settings.

You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of parts of the 7000dat Platform, including the ability to remain logged in between sessions. Instructions for managing cookies are available in the help section of your browser. Most major browsers — including Chrome, Firefox, and Samsung Internet (widely used on Android devices in Bangladesh) — provide straightforward options to review and clear cookies.

5. Data Retention

7000dat retains your personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, or for as long as required by applicable law and regulatory obligations. The following retention principles apply:

• Active Account Data: While your player account remains open and active, we retain all account registration data, transaction records, and gameplay history. This information is necessary for ongoing account management, dispute resolution, and regulatory compliance.
• Closed Account Data: Following the closure of a player account — whether initiated by the player or by 7000dat — we retain account records, transaction history, and KYC documentation for a minimum period required under applicable anti-money laundering regulations. This is typically a period of five (5) years from the date of account closure, though longer periods may apply where an investigation or legal proceeding is ongoing.
• Communication Records: Records of customer support interactions are retained for up to three (3) years from the date of the last communication, unless a longer period is required in connection with an unresolved dispute.
• Marketing Data: Where you have opted in to receive marketing communications, your marketing preferences and associated contact details will be retained until you withdraw your consent. Upon withdrawal, your details will be removed from our active marketing lists within 30 days.
• Technical and Log Data: Server logs, IP address records, and other technical data collected for security and fraud prevention purposes are typically retained for 12 months, after which they are either deleted or anonymised.

When personal data is no longer required and the applicable retention period has expired, 7000dat will securely delete or anonymise the data in accordance with our internal data destruction procedures. Anonymised data — which cannot be used to identify any individual — may be retained indefinitely for statistical and analytical purposes.

6. Your Privacy Rights

As a player or visitor to 7000dat, you have a number of rights in respect of your personal data. To exercise any of these rights, please contact our support team at support@7000dat. We will respond to all verified requests within 30 days of receipt, and within 5 business days for urgent matters.

7. Data Security Measures

7000dat takes the security of your personal data seriously. We have implemented a range of technical, organisational, and procedural safeguards designed to protect your data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Key security measures include:

• Transport Encryption: All data transmitted between your browser and 7000dat servers is encrypted using TLS 1.2 or higher (256-bit SSL). This ensures that your login credentials, payment details, and personal information cannot be intercepted in transit.
• Data Encryption at Rest: Sensitive personal data stored in our databases — including identity documents and financial records — is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to personal data is restricted to 7000dat personnel who genuinely need it to perform their job functions. All staff with access to personal data receive regular data protection training and are bound by confidentiality obligations.
• Secure Payment Processing: Financial transactions conducted via bKash, Nagad, Rocket, Upay, Visa, and Mastercard are processed through PCI-DSS compliant payment channels. 7000dat does not store full payment card numbers or bKash PINs on its servers.
• Intrusion Detection and Monitoring: Our systems are continuously monitored for suspicious activity, attempted intrusions, and anomalous behaviour patterns. Security alerts are reviewed by our technical team in real time around the clock.
• Incident Response: In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, 7000dat will notify the impacted individuals as promptly as practicable, and will take all reasonable steps to contain and remediate the breach.

8. Updates to This Policy

7000dat reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes to applicable law, or improvements to our Platform and services. The "Last updated" date at the top of this document will be revised each time a change is made.

Where a change to this Privacy Policy is material — meaning it significantly affects how we collect, use, or share your personal data — we will notify registered players by email or by displaying a prominent notice on the Platform prior to the change taking effect. Minor clarifications or editorial amendments that do not alter the substance of our data practices will take effect immediately upon publication.

We encourage all players to review this Privacy Policy periodically to stay informed about how 7000dat protects their personal information. Your continued use of the Platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms.

If you have any questions about this Privacy Policy or about how 7000dat handles your personal data, please contact our support team. Our dedicated privacy support staff are available 24 hours a day, seven days a week, at Bangladesh Standard Time (BST, UTC+6). We are committed to addressing all privacy-related enquiries promptly and thoroughly.